Faulty Items: If you receive a faulty item, please contact us immediately. We will arrange for a replacement or a full refund upon receiving and confirming the fault. For LIFX products, we may direct you to LIFX support for initial troubleshooting. C

Faulty Items: If you receive a faulty item, please contact us immediately. We will arrange for a replacement or a full refund upon receiving and confirming the fault. For LIFX products, we may direct you to LIFX support for initial troubleshooting.Change of Mind Returns: For &apos;change of mind&apos; returns, we offer store credit for items that are unused, unopened, and in their original packaging. A $10 return shipping fee will be deducted from the store credit amount. Please contact us to initiate the return process.Opened/Used Items: Products that have been opened, installed, or used are generally not eligible for a change-of-mind return.You can find our full Return and Refund Policy here: <a href="https://cleverhouseonline.com.au/pages/return-policy" target="_blank">cleverhouseonline.com.au/pages/return-policy</a>

What’s your return policy?

For approved refunds (either a monetary refund or store credit), we process them promptly once the returned item is received and inspected by our warehouse. Please allow up to 10-14 business days for the refund to appear on your original payment meth

For approved refunds (either a monetary refund or store credit), we process them promptly once the returned item is received and inspected by our warehouse. Please allow up to 10-14 business days for the refund to appear on your original payment method, as processing times can vary between banks and credit card companies. For store credit, it&apos;s typically available much faster once processed.

When will I get my refund?

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Clever House

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