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Returns & Refunds
What’s your return policy?
Faulty Items: If you receive a faulty item, please contact us immediately. We will arrange for a replacement or a full refund upon receiving and confirming the fault. For LIFX products, we may direct you to LIFX support for initial troubleshooting. C
When will I get my refund?
For approved refunds (either a monetary refund or store credit), we process them promptly once the returned item is received and inspected by our warehouse. Please allow up to 10-14 business days for the refund to appear on your original payment meth